Privacy Policy (01/01/2018)


Respect and transparency are commitments that Raid Hut maintains with its customers in the conduct of its commercial activities. In this regard, we strive to ensure the privacy and confidentiality of information provided by customers through the WYD game/website.

The customer hereby affirms to be aware of and agree to the collection of information described in this Policy.

1. Our compromise

1.1. Raid Hut is committed to ensuring the excellence of its services and maintaining absolute confidentiality of any and all personal information of its clients, never divulging them to third parties. All personal information provided is used for the sole purpose of facilitating customer purchasing operations.

2. Collection and use of information

2.1. Personal information can be obtained at various times: registration forms on the game/website, through purchases made on the site/game, through the participation of promotions and registration for receiving promotions by e-mail and other electronic means.

2.2. While browsing our website/game platform, can be registered as: most visited pages, navigation routing or the time spent on each page. This reviews are used to improve customer experience on the site.

2.3. Any and all customer information provided to Raid Hut is strictly confidential and is intended solely to facilitate support and purchase operations and to contribute to the improvement of the customer experience.

2.4. In no event will Raid Hut assign or make available the personal and individual information of its clients to third parties.

2.5. However, Raid Hut may produce generic consolidated data for a group of customers in the form of statistics, reserving the right to possibly disclose such consolidated data to its trading partners.

2.6. The customer can configure their browser/device to block the collection of some types of information, such as cookies. However, such a configuration may make it impossible for our site to function properly.

3. Sharing information with third parties

3.1. Raid Hut may share the information collected with third parties in the following cases:

3.1.1. In the development of commercial activities, such as, but not limited to: credit card operators, receipt of payments or deliveries of products;

3.1.2. For the protection of Raid Hut's interests in any type of conflict, including lawsuits;

3.1.3. In the case of transactions and corporate changes involving Raid Hut, a hypothesis in which the transfer of information will be necessary for the continuity of services; or

3.1.4. By judicial order or by the request of administrative authorities.

4. Information storage

4.1. Customer information is stored by Raid Hut on its own server or contracted by it.

4.2. Customer information will be kept in a confidential manner and any employee or service provider of Raid Hut who contacts them will undertake not to misuse their use, nor to use them in a different way from the time provided in this Policy.

4.3. However, Raid Hut can not fully guarantee that all information is not the subject of unauthorized access by means of methods designed to misrepresent information.

4.4. Customer's personal information is automatically deleted from our servers when they are no longer useful for the purposes for which they were collected.

4.5. Should the customer wish to request the deletion of their collected data, you should contact Raid Hut by sending a ticket to the Support Center (available at Raid Hut will use its best efforts to fulfill your request in the shortest time possible, provided that the minimum information storage period established by Brazilian law is respected.

5. Information Security

5.1. Raid Hut is committed to maintaining the confidentiality of any personal information obtained, but you should pay attention to the following information to avoid exposing your confidential information:

(i) All links sent by Raid's e-mail will direct you to the official website of WYD Global. Suspect from any address other than the official.

(ii) Never inform the password of your registration to third parties and, in case of unauthorized use, immediately change your access credentials. The user client is solely responsible for keeping your access password secret, as well as using the technologies provided by the site to protect your privacy with third parties.

6. Credit card details

6.1. Credit card numbers that are provided by customers at the time of purchase are used only during the purchase transaction and are not stored in our databases.

6.2. The customer may choose to store data related to the credit cards he/she registers on the site/game, such as: name of the cardholder, credit card number, expiration date, among other data that may be requested. Such credit card data will only be used to ensure greater convenience and agility to customers when making purchases through the site.

7. Legislation and Forum

7.1. This Policy shall be governed, interpreted and enforced in accordance with the laws of the Federative Republic of Brazil, regardless of the conflicts of those laws with laws of other states or countries, being the only competent the Forum of the county of Recife / PE in Brazil, to resolve any doubt arising from this instrument. The user expressly consents to the jurisdiction of this judgment, and hereby waives the jurisdiction of any other forum, however privileged it may or may become.

8. Changes to the privacy policy

8.1. This Policy entered into force on January 1, 2018. We reserve the right to change the Policy at any time without notice. Please check this Policy regularly to be aware of the changes.