Hello, players.
With this note, we came to clarify some points of doubt that have arisen in the community in recent days and, in addition, talk a little about the actions that are being carried out for the game as a whole, including news that will already be added to the throughout this week.
Problem with Pack III - Reward Reload
As explained in the note released on Saturday (12/17), the team acted quickly on several fronts from the moment the technical problem was detected, just as he insisted on clarifying with transparency to the community what was being done from that moment on. Thus, it is important today to emphasize that:
- All accounts that had purchased Package III were cataloged so that the removal of excess value could be correctly performed. Still, we received a few tickets at tech support claiming that, in some cases, the removal may have been done beyond what was necessary. For this type of case, we ask that players just wait for the problem to be resolved directly by technical support. Everything is being done so that by this Tuesday (12/20) open tickets are already properly answered and resolved.
- Some accounts are still in the trade lock because the removal of the surplus value has not yet been completed. Which should also be duly completed by this Tuesday (12/20).
- For security and control reasons, all “Silver Wyden (1bi)” and “Wyden Coin” in the game are still blocked from being traded - even for players who have not performed the purchase of Package III. We understand that this generates a series of impacts for everyone, and for that reason we are fully focused on finalizing the resolution of the above cases as quickly as possible. Only after that it will be possible to reactivate the possibility of exchange for these items.
Faithful Dragon Quest and Bahamutt Items
The Episode VII update featured several new features for the game that, we are sure, will bring many positive results for the future of the server. Still, some tweaks need and must be made to ensure fair gameplay for all skill levels - from beginner to more advanced. That said, we think it's important to clarify some points about her and also about some things to come:
- Since it was a much-awaited update by the community, it was already part of the plan, in fact, to launch a promotion that would initially facilitate obtaining the necessary items for the composition of Bahamut weapons and armor. The entire quantity of these items that are entering the game is being meticulously monitored and, we can assure you, it is as expected. Even so, it is important to be careful with the passing on of false news and information, which often appear only with the intention of causing dissatisfaction in the community. The amount of Bahamut items refined to +14 or +15 is currently negligible and, as much as some malicious players are creating rumors that several items like these are already at maximum refining, we think it's important to clarify that it's not true, and that all this progression continues to be carried out as planned.
- Checked with the game developer about the disparity that Bahamut items can spawn on top of god or god2, which would only scale the disparity between the less advanced and more advanced players within the server. It was informed by Joyimpact that, yes, together with the launch of Bahamut items, an update of god and god2 items was also scheduled to, precisely, continue to maintain more balanced and fair PVP clashes for all levels. We therefore requested that this other part of the update be sent to us as soon as possible, and we are already carrying out the necessary tests and adjustments to it in order to implement it within the server later this week. Soon we will reveal more details to you about what these modifications would be.
- Before the launch of Chapter VII, it was already programmed to insert new ways to obtain the necessary items for the composition of Bahamut weapons and armor, to allow that the system flow remains constant even after the end of the current “Rewarding Recharge”. More information on this will be released in this week's patchlist.
- It was found that the benefits offered by Quest Dragon Field were not being as advantageous as planned, including making the Quest less attractive than other Quests that already existed. We are currently working on a number of tweaks to the first floor, including new rewards, as well as adding new perks and perks to the second floor testing phase of the quest. A patchlist focused exclusively on Dragon Field is already being produced so that it will be released to players as soon as possible.
Class Balancing
This week we also had the release of several modifications to classes aimed at increasing competitiveness and balance within the game. The results have already started to be felt by the players, but we know that further modifications still need to be made. With that, we would like to clarify some points:
- The need to make constant adjustments to the game's classes is really necessary. Thus, it is part of our plan for 2023 to constantly carry out such types of interventions, aiming at a continuous and progressive improvement of gameplay of the server based on the data collected and feedback from the community .
- New modifications are already being tested together with the developer and our goal is to release them later this week. These changes are not limited to tweaks in the latest updates, they are also brand new changes that will also affect new classes and/or systems.
Finally, we'd like to apologize to any players who have been offended by some of the actions that have taken place over the last few days. The team has been working and will continue to work at full speed so that we can both repair impacts that may have been caused and also continue to bring fair and effective improvements to the entire community.
We are attentive to all the feedback received, whether on social networks or technical support, to increasingly understand the community's perception of all these points and, thus, make the best possible decisions - always taking into account the data collected from the game.
As much as some of the problems have occurred, this will not change the effort that the team will continue to make to transform the server into an increasingly better product, always based on close dialogue with the community and, above all, on transparency of information.
We will be available on the communication channels - Discord, social networks, technical support, etc - to clarify any kind of doubt about these matters and also solve any kind of problem that may arise.
As informed through this note, many things are being done and others will also be done in the coming days, always aiming at the best for the WYD Global community. Wait for a week with lots of news!
We appreciate your understanding!
Sincerely,
WYD Team